Distance Selling Contract

Preliminary information

(1) Before the consumer accepts the distance contract or any corresponding offer, it must be informed by the seller or the provider, including all of the following.

a) Basic characteristics of the goods or services subject to the contract,

b) Name or title of the seller or supplier,

c) The full address, telephone number and similar contact information of the seller or provider, which allows the consumer to contact the seller or the provider quickly, and the identity and address of the seller or provider acting on behalf or account, if any,

ç) If the seller or the provider has contact information different from the one specified in clause (c) for submitting the consumer's complaints, the information regarding them,

d) The total price of the goods or services including all taxes, the method of calculating the price if the price cannot be calculated in advance, all additional shipping, delivery and similar costs, if any, and the information that additional costs may be paid if these are not pre-calculated,

e) The additional cost charged to consumers in cases where the usage fee of the remote communication tool cannot be calculated over the usual fee tariff during the conclusion of the contract,

f) Information on payment, delivery, performance and commitments, if any, and solution methods for the complaints of the seller or supplier,

g) In cases where there is a right of withdrawal, information about the conditions, period, procedure and the carrier foreseen by the seller for the return of this right,

ğ) Full address, fax number or e-mail information to which the withdrawal notification will be made,

h) In cases where the right of withdrawal cannot be exercised pursuant to Article 15 of this Regulation; Information on the inability of the consumer to benefit from the right of withdrawal or under which conditions the right of withdrawal will be lost,

ı) Deposits or other financial guarantees that must be paid or provided by the consumer, if any, at the request of the seller or supplier, and the conditions related thereto,

i) Technical protection measures, if any, that may affect the functionality of digital content,

j) Information on which hardware or software the digital content can work with, which the vendor or provider knows or is expected to know reasonably,

k) Information that consumers can submit their applications to the Consumer Court or the Consumer Arbitration Committee.

(2) The information specified in the first paragraph is an integral part of the distance contract and this information cannot be changed unless the parties explicitly agree otherwise.

(3) If the seller or the supplier does not fulfill the obligation of informing about the additional expenses in the first paragraph (d), the consumer is not obliged to meet them.

(4) The total price in subparagraph (d) of the first paragraph must include the total costs for each billing period in indefinite-term contracts or fixed-term subscription contracts.

(5) In the contracts established by auction or auction, the information about the auctioneer may be included in place of the information in subparagraphs (b), (c) and (ç) of the first paragraph.

(6) The burden of proof regarding the preliminary notification belongs to the seller or the supplier.

Pre-notification method

(1) Before accepting the distance contract or any corresponding offer, the consumer must provide a clear, simple and readable form in a clear, simple and readable language in a minimum size of twelve points in accordance with the distance communication tool used in all matters specified in the first paragraph of Article 5. It must be informed by the seller or the provider in writing or through a permanent data store.

(2) If the distance contract is established via the internet, the seller or the provider;

a) Without prejudice to the obligation to inform in the first paragraph of Article 5, the information in subparagraphs (a), (d), (g) and (h) of the same paragraph as a whole, before the consumer is under the obligation to pay, clearly b) To indicate in a clear and understandable manner whether any shipping restrictions are applied and which payment instruments are accepted, at the latest before placing the consumer order,

has to.

(3) In the event that the distance contract is established by telephone, the seller or the provider shall provide the consumer in the said environment in a clear and understandable manner just before placing an order in the matters specified in subparagraphs (a), (d), (g) and (h) of the first paragraph of Article 5. and to send all of the information in the first paragraph of Article 5 of this Regulation until the delivery of goods or service.

(4) In the event that a distance contract is established through an environment where the information regarding the order is presented in a limited space or time, the seller or the supplier is included in the subparagraphs (a), (b), (d), (g) and (h) of the first paragraph of Article 5. It is obliged to inform the consumer clearly and understandably in the aforementioned environment immediately before placing an order and to send all of the information in the first paragraph of Article 5 of this Regulation until the delivery of goods or service performance at the latest. In the contracts regarding the service sales performed immediately in this environment, it is sufficient to inform the consumer clearly and understandably in the said environment, just before placing an order, only on the issues included in sub-clauses (a), (b), (d) and (h) of the first paragraph of Article 5. .

Confirmation of preliminary information

(1) The seller or provider must ensure that the consumer confirms that he / she has obtained the preliminary information specified in Article 5 in accordance with the remote communication tool used. Otherwise, the contract is deemed not established.

Other obligations regarding preliminary information

(1) The seller or the provider must inform the consumer clearly and understandably that the order is an obligation to pay, just before the consumer approves the order. Otherwise, it is not connected with the consumer order.

(2) In the event that the consumer is called by the seller or provider by phone for the purpose of establishing a distance contract, the seller or provider should explain the identity of the seller or the provider at the beginning of each call, if he is calling on behalf or account of another person, and the commercial purpose of the conversation.

SALES AGREEMENT

ARTICLE 1- PARTIES
1.1- SELLER
Title: FABRO GIDA VE TEKNOLOJİ SANAYİ TİCARET LTD. ŞTİ
Phone: 0 (342) 266 00 76
E-mail: info@fabroturk.com.tr

1.2 - BUYER
Name / Surname / Title:

Address:

Telephone :

E-mail:

ARTICLE 2- SUBJECT

The subject of this contract is the Law No. 6502 on the Protection of Consumers and the Distance Contracts regarding the sale and delivery of the product whose qualifications and sales price are specified below, which the BUYER has ordered electronically from the website of the SELLER at http://www.dededeno.com. It is the determination of the rights and obligations of the parties in accordance with the provisions of the Regulation on Application Principles and Procedures.

ARTICLE 3- CONTRACT SUBJECT PRODUCT

Type and type of the products, Amount, Brand / Model, Color, Sales Price are as stated above.
Payment method :
Delivery address :
Person to be Delivered:
Billing address :
Shipping fee :

ARTICLE 4- GENERAL PROVISIONS

4.1- The BUYER declares that he / she has read the preliminary information about the basic characteristics of the product subject to the contract, the sales price and the payment method and the delivery on the website named http://www.dededeno.com belonging to the SELLER and that he / she has given the necessary confirmation electronically.
4.2- The product subject to the contract is delivered to the BUYER or the person / organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each product, provided that it does not exceed the legal 30-day period.
4.3- If the product subject to the contract is to be delivered to another person / organization other than the BUYER, the SELLER cannot be held responsible if the person / organization to be delivered does not accept the delivery.
4.4- The SELLER is responsible for delivering the product subject to the contract in a sound, complete manner, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
4.5- For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or is canceled in the bank records, the SELLER is deemed to be free from the obligation to deliver the product.
4.6- If the bank or financial institution does not pay the price of the product to the SELLER due to the fact that the credit card belonging to the BUYER is used unfairly or unlawfully by unauthorized persons after the delivery of the product, provided that the BUYER has delivered the product. It must be sent to the SELLER within 3 days. In this case, shipping costs belong to the BUYER.
4.7- If the SELLER cannot deliver the product subject to the contract within the period due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent transportation, it is obliged to inform the BUYER. In this case, the BUYER may use one of the rights to cancel the order, to replace the product subject to the contract with a precedent, and / or to postpone the delivery period until the obstacle is eliminated. In case the BUYER cancels the order, the amount paid will be paid to him in cash and in lump sum within 10 days.
4.8- The defective or defective products of the products sold with or without the warranty certificate can be sent to the SELLER for the necessary repairs within the warranty terms, in this case the shipping costs will be covered by the SELLER.
4.9- This contract becomes valid after it is signed by the BUYER and delivered to the SELLER by fax or mail.

ARTICLE 5- RIGHT OF WITHDRAWAL

(1) The consumer has the right to withdraw from the contract within fourteen days without any justification and without penal terms.

(2) The period of right of withdrawal, the day the contract is established in contracts regarding service performance; In the contracts for the delivery of goods, it starts on the day the consumer or the third party determined by the consumer receives the goods. However, the consumer can use his right of withdrawal within the period from the establishment of the contract to the delivery of the goods.

(3) In determining the period of withdrawal;

a) For goods that are subject to a single order and delivered separately, the day the consumer or the third party designated by the consumer receives the final product, b) The day when the consumer or the third party designated by the consumer receives the last part for goods consisting of more than one piece, c) A certain period the day the consumer or the third party designated by the consumer receives the first good in contracts where the goods are delivered regularly throughout

is taken as basis.

(4) Delivery of the goods to the carrier by the seller is not considered as delivery to the consumer.

(5) In contracts where the delivery of goods and the performance of services are made together, the provisions of the right of withdrawal regarding the delivery of goods are applied.

Missing information

(1) The seller or the provider is obliged to prove that the consumer has been informed about the right of withdrawal. If the consumer is not properly informed about the right of withdrawal, he is not bound by a fourteen-day period to exercise his right of withdrawal. In any case, this period expires one year after the end of the withdrawal period.

Exercise of the right of withdrawal

(1) It is sufficient to send the notification regarding the exercise of the right of withdrawal to the seller or provider in writing or with a permanent data storage before the right of withdrawal expires.

(2) In the exercise of the right of withdrawal, the consumer may use the form in the annex of this Regulation or make an open statement stating the decision of withdrawal. The seller or the provider may also offer an option on the website so that the consumer can fill out this form or send the withdrawal statement.

(3) In sales made by telephone, the seller or the provider must send the form in the annex of this Regulation to the consumer at the latest until the delivery of goods or service.

The obligations of the seller or provider

(1) The seller or the provider is obliged to return all payments collected, including delivery costs to the consumer, if any, within fourteen days from the date of receipt of the notification that the consumer has exercised his right of withdrawal.

(2) The seller or the provider must make all the repayments specified in the first paragraph in accordance with the payment instrument used by the consumer while purchasing, and without incurring any expense or liability to the consumer.

(3) In the exercise of the right of withdrawal, the seller or the provider is responsible for these costs, unless it is stated that the return costs will be explicitly covered by the consumer within the scope of subparagraph (g) of the first paragraph of Article 5. However, the price to be paid by the consumer cannot exceed the delivery costs paid for the order under any circumstances. Otherwise, the exceeding part is paid to the consumer within the same period together with the cost of the withdrawal.

Consumer's obligations

(1) Unless the seller or the supplier makes an offer to take back the goods himself, the consumer must return the goods to the seller or the supplier or the person he has authorized, within fourteen days from the date of the notification that he has exercised his right of withdrawal.

(2) The goods within the consumer withdrawal period; It is not responsible for the changes and deteriorations that occur if it is used in accordance with its nature, characteristic and functioning.

(3) In the event that the seller or the provider fails to provide the necessary information regarding the use of the right of withdrawal, the consumer cannot be held responsible for the change and deterioration of the product in question.

The effect of the use of the right of withdrawal on ancillary contracts

- (1) Provided that the provisions of Article 30 of the Law are reserved, ancillary contracts will automatically terminate if the consumer exercises his right of withdrawal. In this case, the consumer is not obliged to pay any expense, compensation or penalty other than those specified in the third paragraph of Article 12 and the second paragraph of Article 13 of this Regulation.

(2) The seller or the provider must immediately notify the other seller or supplier that is the party of the side contract that the consumer has exercised his right of withdrawal.

ARTICLE-6 EXCEPTIONS OF THE RIGHT OF WITHDRAWAL

(1) Unless otherwise agreed by the parties, the consumer cannot use the right of withdrawal in the following contracts:

a) Contracts for goods or services whose prices vary depending on fluctuations in financial markets and that are not under the control of the seller or supplier, b) Contracts for goods prepared in line with the wishes or personal needs of the consumer c) Contracts for the delivery of goods that may be quickly deteriorated or expire.

ç) Contracts for goods that are not suitable for return in terms of health or hygiene and whose protective elements such as packaging, tape, seal, package have been opened after delivery.

d) Contracts for goods that are mixed with other products after delivery and cannot be separated by nature e) Contracts for digital content and computer consumables provided in the material environment after the delivery of the goods, f) Delivery of periodicals such as newspapers and magazines, except those provided under the subscription agreement. g) Contracts for accommodation, transportation of goods, car rental, food and beverage supply and leisure time, which should be made on a specific date or period.

ğ) Contracts for services performed instantly in electronic environment and for intangible goods delivered immediately to consumers.

ARTICLE 7- GENERAL PROVISIONS

7.1- Persons under the age of 18 cannot shop from the SELLER.

7.2- The SELLER is not responsible for price inaccuracies caused by typesetting and system errors.

ARTICLE 8- AUTHORIZED COURT

In the implementation of this contract, the Consumer Arbitration Committees and the Consumer Courts in the settlement of the BUYER or SELLER are authorized up to the value declared by the Ministry of Industry and Trade.

In case the order is realized, the BUYER is deemed to have accepted all the terms of this contract.

SELLER

FABRO GIDA VE TEKNOLOJİ SANAYİ TİCARET LTD. ŞTİ.

RECEIVER

Privacy Policy

FABRO Food and Technology Industry Trade Ltd. Şti.'s policy regarding the use of the information collected from its registered Members and the rights of the Members are listed below:
1. Your e-mail address is FABRO Gıda ve Teknoloji Sanayi Ticaret Ltd. with no justification. Şti. and it will not be used for advertisement, promotion or marketing purposes by distributing it to organizations other than its affiliates.
2. The membership information and personal information you provide to us will not be disclosed to other members without your consent. However, this information is used to determine the customer profile within our company.
3. Only you can access all the information you enter into the system and only you can change them. It is not possible for another member to access and change information about you.
4. You can, on your own initiative, notify us about the personal information requested from you during registration, except the mandatory ones. If there is information that you do not choose to provide to us, you do not have to fill in or mark these fields.
5. The credit card information you provide when shopping on our site is never recorded by us.

With these principles, your personal rights are guaranteed by us.

In accordance with our company's Security Policy;
It uses the most advanced security systems to ensure that our customers can shop safely and comfortably. The credit card information of any customer regarding the payments made with the iyizico payment method is not stored in our system.

Delivery Policy

1 - Your orders will be delivered to the courier company within 1 to 3 business days after payment confirmation.

2 - The delivery time of the cargo company varies within 1 - 4 days according to domestic addresses.

3 - products on our website are sold only in Turkey.